Q&A
About Reservations & Treatments
Q. Which menu should I choose?
A. There is no need to decide on a treatment menu in advance. We will tailor the session to your condition on the day, so you only need to choose the length of time. Most guests choose around 120 minutes, while those who wish to take more time to fully relax often choose longer sessions.
Q. What if I would like a specific treatment such as tuning forks or facial adjustment?
A. Please feel free to let us know your preferences. We will incorporate them and tailor the treatment in a way that best suits you on the day.
Q. Is it okay if it’s my first massage?
A. Absolutely. First-time guests are very welcome. We will guide you through everything clearly, so please let us know if it is your first time. If you have any concerns, feel free to ask at any time.
Q. Can I come without deciding anything beforehand?
A. Yes, of course. We will assess your condition and guide the session accordingly, so you can simply come as you are.
About Your Visit & Timing
Q. How long does the appointment take? (For first-time guests)
A. For your first visit, please allow approximately 60 additional minutes on top of the treatment time for consultation and preparation.
Q. Is it okay if I arrive earlier than my appointment time?
A. Arriving at your scheduled time helps us guide you smoothly.
If you contact us in advance, we may be able to adjust your appointment depending on availability. Even on the day, we may be able to welcome you earlier once preparations are complete, so please feel free to contact us.
Please note that we may not be able to reply immediately while with another guest.
Q. Can I leave quickly after the treatment?
A. Yes. We can adjust the consultation or tea time while still ensuring your full treatment time. Please let us know in advance or on the day.
During the Treatment
Q. Can I receive the treatment quietly without much conversation?
A. Yes, absolutely. Many guests prefer to spend the session quietly and relax deeply.
Others enjoy conversation during the treatment, so please feel free to spend the time in whatever way feels most comfortable to you.
Q. Is it okay if I fall asleep during the treatment?
A. Yes, of course. You are welcome to rest deeply during the session. We will not wake you unnecessarily, so please relax and enjoy your time.
Q. Can the pressure be adjusted?
A. Yes. We adjust the pressure according to your body’s condition and response during the treatment. If you have any preferences, please feel free to let us know at any time.
Q. Does the treatment change depending on my physical condition or mood that day?
A. Yes. We determine the direction of the treatment through consultation and continue adjusting throughout the session according to your condition and needs at that moment.
About Our Services
Q. Do you provide changing clothes?
A. Yes, we do. Please feel free to come as you are.
Q. Are men welcome as well?
A. Yes. Everyone is welcome.
Q. Can I receive treatment while pregnant?
A. Yes, treatment is available after you have entered a stable stage of pregnancy. We will carefully adjust the session according to your condition and comfort.
However, if your doctor has advised against massage or treatment, we kindly ask you to refrain from receiving the session for safety reasons.
Q. My body is very stiff. Can I still receive treatment?
A. Yes, absolutely. We adjust the treatment according to your body’s condition, so even those who feel stiffness can receive the session comfortably and without strain. Many guests who experience stiffness visit us regularly, so please feel at ease.
About the Space & Environment
Q. Can I receive treatment in a quiet environment?
A. Yes. We aim to create a calm and peaceful atmosphere where you can relax quietly.
While the space may not be completely silent, we value creating an environment that allows you to unwind comfortably.
Q. I am sensitive to sound or light. Can accommodations be made?
A. Yes, we will adjust the environment as much as possible. If you have concerns regarding sound, lighting, or anything else, please feel free to let us know.
Q. Can I receive treatment without music?
A. Yes, certainly. We can provide the treatment without background music if you prefer.
There may still be some ambient sounds from outside, but we value maintaining a peaceful atmosphere.
Q. Can the lighting be dimmed during the treatment?
A. Yes. We can lower the lighting to create a softer environment. If you are sensitive to brightness, please feel free to let us know.
Q. Is it okay if I am sensitive to scents or aromatherapy?
A. The space has a gentle natural fragrance, but we do our best to ensure your comfort.
If you are concerned, you are welcome to bring your own towel or change of clothes. If you let us know in advance, we will adjust the environment as much as possible.
Other Questions
Q. Is it possible to spend quiet time or pray before/after the treatment?
A. Yes. A curtain can be used to create a private space while changing, and you may spend your time there quietly.
Please note that depending on the length of time spent, the treatment time itself may become slightly shorter, so we kindly ask you to inform us in advance.
Q. What should I do if I need to use the restroom during the treatment?
A. Please feel free to let us know at any time during the session. You are always welcome to use the restroom whenever needed.
Holding it in can make it harder to relax, so please do not hesitate to speak up.
Q. Do you offer mobile / in-home massage services?
A. Yes. We also offer treatments at your home or accommodation. Please see the “Mobile Treatment” section for details.
Q. What payment methods are accepted?
A. We accept cash as well as major credit cards including Visa, Mastercard, American Express, JCB, Diners Club, and Discover.
Q. Is it okay if I do not speak Japanese?
A. International guests are very welcome. We can provide guidance in English.
We can also offer simple support in Korean, so please feel comfortable visiting us.